Use of this website
This website is provided so customers can learn about Empire General Services, request service, review estimates, and access invoices or related customer communications.
Service requests and estimates
Submitting a request does not guarantee scheduling. Estimates are subject to review, scope confirmation, pricing confirmation, and scheduling availability.
Scheduling
Approved work is scheduled based on Empire’s availability, weather conditions, property access, and any site-specific details shared by the customer.
Customer responsibilities
Customers are responsible for providing accurate contact and service information, safe access to the property, and any important notes related to gates, utilities, surfaces, or special conditions.
Invoices and payments
Invoices may include service dates, due dates, payment status, and related job details. Customers are responsible for timely payment under the invoice terms provided.
Website content and business records
Empire may maintain customer records, job notes, proof photos, estimates, invoices, and bookkeeping details as part of normal business operations.
Limitations
Empire General Services provides this website and related customer tools as a convenience. Features, availability, and workflows may change as the business grows or updates its systems.
Contact
Questions about these Terms of Service may be directed to Empire General Services using the contact information listed on this website.